Returns & Exchanges

Anker offers a 30-day money-back guarantee for any reason, ensuring you are completely satisfied with your high-performance charging and electronic accessories. Items must be in their original packaging with all included components to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and proof of purchase to begin the process.

• 2.
  Receive Authorization

  Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label for defective items.

• 3.
  Package and Ship

  Securely pack the device in its original box, include all accessories, and clearly mark the RMA number on the outside of the package before dropping it off at a designated carrier.

• 4.
  Inspection and Refund

  After our technicians verify the item's condition at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.